Slack messages reinforcing new product features and the company's sales message. Or supplementing your programming workshop with a series of adaptive, spaced questions designed to reinforce the workshop's skill pushed automatically to participants for months after the workshop ends. Or using messages and questions to onboard new employees.
This approach is infinitely better than a classroom or webinar training with a pdf “leave-behind”, because they are pushed to the participant where they are and keep the material front-of-mind. Simply reminding them of information they've been exposed is far more effective than expecting them to proactively return to the material and refresh. And if you supplement those reminders with multiple-choice questions and flash cards, the impact is even greater thanks to retrieval effects. If you adaptively schedule messages and questions based on the participant's responses to earlier messages, the impact is greater still.
One excellent example of this approach is Crescendo Moments which provides curated learning paths around culture, diversity, and inclusion for employes inside Slack. Instead of employees needing to remember to check the D&I section of their intranet, or refer to a D&I handbook, information is customized and pushed to them in the flow of work
I expect to see many more examples of this type of supplemental training in sales, technical, culture, onboarding, and beyond in the years to come. With the continuing growth realtime communications platforms like Slack, Microsoft Teams, and Workplace by Facebook and the outsized impact of this kind of adaptive, push-based learning evidenced by the India diabetes study, one can't help but think that all training will have a microlearning component in the years to come.
At trainify, we're building a platform to make make realtime microlearning accessible to everyone. If you're interested in delivering adaptive microlearning using Slack, Microsoft Teams, or Workplace by Facebook, we'd love to talk!